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Welcome to the Help Centre
Raisin Bank Help Centre home page
  1. Raisin Bank
  2. Saving accounts
  3. Deposit Accounts

Deposit Accounts

  • What is the difference between the Nominal Gross Rate and the Annual Effective Rate (AER)?
  • Can I change the amount in a Term deposit after I've applied to open one?
  • How and when is interest paid on savings accounts?
  • When is my interest rate secured, and can it change before my deposit is opened?
  • Why was the document I submitted rejected and what should I do?
  • Why do I need to submit additional documents when applying for certain deposit accounts?
  • When are interest payments made on Term Deposits?
  • What are my rights of withdrawal after opening a deposit account?
  • Will my deposit be renewed automatically at maturity?
  • How can I open a deposit account?
  • I have ordered a deposit account and the funds that were available in my Raisin Account are no longer visible to me.
  • How long will it take to open my deposit account and when does the term begin?
  • What documents will I receive when I open a deposit account?
  • Where can I find my documents and contracts?
  • What is the applicable law for my deposit account?
  • What is a deposit account?
Do you have any questions?
  • contact@raisin.com

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