Demand deposit accounts allow you to make an unlimited amount of top-ups and withdrawals.
Here's how it works:
Using the desktop website:
- Log in to your Raisin Account and go to your demand deposit account (My Savings > Demand Deposit Accounts).
- Select the desired option: '+ Top-up or '一 Withdraw'.
- Enter the amount you wish to top-up or withdraw.
- Confirm your request by entering the mTAN code that you will receive by SMS to your mobile phone number.
Using the Raisin Bank app: - Log in via the app and click on 'Demand Deposit accounts' on your savings dashboard. Then click on the account you want to top-up/withdraw from.
- To make a Top-up simply enter the amount you want to deposit in the blue box labelled 'Make a one-off payment to boost your balance'
- To make a withdrawal scroll down to 'Withdrawal' and select the amount you'd like to withdraw.
-
Confirm your request by entering the mTAN code that you will receive by SMS to your mobile phone number.
Important: Remember that one-time deposits and withdrawals will be made to and from your Raisin Account. Cash deposits and/or withdrawals are not possible.
Handling of transfers: Transfers between accounts usually take between one and, at most, two business days. This is due to the international nature of the transfers.