- Choose a bright, quiet place close to your router to facilitate the best possible call with the agent.
- Download the Raisin App from your app store for the most straightforward experience.
- Ensure you are using a device with a clear webcam and a functioning microphone/headphones to avoid any communication issues with the IDnow agent.
- At the end of your identification, the agent will ask you to enter the security code that will have been sent by SMS to your mobile phone number. You can copy and paste it from your messages, but sometimes it is useful to have a pen and paper handy to write it down.
Click here to start the identification process now.